DeepDiscount.com Reviews

DeepDiscount.com has an overall rating of 4.3 based on 23 reviews. Customer feedback on DeepDiscount.com is mixed: DeepDiscount.com reviewers highlight positive aspects like wide selection of products, competitive pricing, user-friendly website, fast shipping, which strongly appeal to bargain hunters and online shoppers. However, DeepDiscount.com is often criticized for its customer service issues, occasional stock shortages, slow refund process, website glitches.

4.3/5.0

23 reviews

5 Stars

12

4 Stars

2

3 Stars

6

2 Stars

0

1 Star

0

All DeepDiscount.com Reviews (23)
MelaniaLee_60
May 13, 2026
"Really easy updates!!"
Got clear replies without any hassle!! Everything was easy to follow and super smooth!!!
Emily-coleman
April 22, 2026
"Cancellation took longer than it needed to"
They did end up canceling it, so that part was fine, but I had to wait around for quite a while. The delay felt unnecessary, honestly.
raphael_Davis72
April 15, 2026
"Tracking was right on time"
The tracking was spot on and the package showed up exactly when it said it would. Of course, it arrived at the worst possible time for me, but that’s just my bad timing, not their fault.
FranklinSandoval
April 06, 2026
"Got exactly what I ordered"
well... the order showed up just as expected, and everything was right. No issues at all.
abraham_Minert85
March 28, 2026
"The prices were good, so I was..."
The prices were good, so I was happy at first, but the shipping ended up being higher than I expected. I still got my order without any issues, so no real complaints there. I just wish the shipping cost had been a little clearer earlier on. Weirdly, I remember sitting there with a half-eaten granola bar in my hand when I noticed the total jump at checkout.
hello_kelly868
March 27, 2026
"I used Deepdiscount.com to look for a few..."
I used Deepdiscount.com to look for a few DVDs, i mostly cared about whether I could find them quickly and check out without any hassle. The search worked well, the site was easy to browse, and I didn’t have to click through a bunch of random pages. I didn’t pay much attention to everything else on the site, but for what I needed, it was simple and clear
Stephanie_moon93
March 09, 2026
"Easy enough return process"
I had to return a DVD because the wrong one showed up. The return policy was straightforward, and customer service was helpful when I reached out. It did take a little while for everything to process, but I ended up getting my refund without any issues. Overall, it was a decent experience, and I’d probably feel okay ordering from them again.
ulysses1990
February 27, 2026
"My card was charged without a problem..."
My card was charged without a problem, so that part worked. The confirmation, however, took its sweet time showing up, which was super relaxing because who doesn’t love wondering if they just paid into the void? Not a huge issue, but I definitely had to check twice.
WIGLEY
February 24, 2026
"Not a great first impression with the packaging"
I ordered a couple of movies from DeepDiscount, and while they did arrive on time, the packaging gave me a bad first impression. They were just tossed in a thin bubble mailer, which didn’t feel like enough protection at all.
One of the cases ended up with a small crack on the corner, so that was annoying. The discs were fine, so it wasn’t a total disaster, but I definitely expected a little more care with shipping. I’d probably give it 3 stars...
juanadrake2546
February 13, 2026
"I was surprised by how much cheaper everything..."
I was surprised by how much cheaper everything was compared to other sites. I picked up a couple movies I’d been wanting and saved a decent amount, which made me kind of regret paying full price elsewhere before. Shipping was totally normal and I didn’t have any issues. I’ll definitely check deepdiscount first next time.
hilton_Martin75
February 10, 2026
"Checkout was kinda okay"
Checkout went through in the end, but it was feeling a little clunky. I had to put in my shipping info again once, and the page load slow for me. The prices was good enough so I still placed the order, but yeah, the whole process could be smoother. Not awful, just not that great either...
charlesrice3721
February 08, 2026
"I ordered a couple movies from deepdiscount..."
I ordered a couple movies from deepdiscount and figured I’d be waiting at least a week, maybe longer. But it shipped the next day and showed up in about 3 days, which surprised me.
The packaging was totally fine too, nothing fancy but everything arrived in good shape. There was just something about it being that quick that made the whole order feel better, so yeah, I’d definitely order from them again.
james1988
February 01, 2026
"Prices were ACTUALLY really low"
I was surprised by how cheap it was. I checked a bunch of other places first, and this was definitely one of the LOWEST prices I found
lori_Gaines86
January 31, 2026
"First impression was a bit frustrating"
My first impression wasn’t great because the refund took longer than they originally said it would. I did get my money back in the end, so it worked out, but the wait was a little frustrating.
Kathy_rogers80
January 29, 2026
"Pretty reliable, just not the fastest"
I’ve ordered from DeepDiscount a handful of times now, and honestly — everything has arrived like it was supposed to. The prices have been solid, and the stuff I got was legit, no sketchy issues or anything weird. Shipping can be a little slow sometimes, and tracking doesn’t always update right away, which is kind of annoying, but I never felt like I was being scammed. Overall, I do trust them. I just wish delivery was a bit quicker.
VirginiaDiaz_21
January 07, 2026
"Finally found the movies I was looking for"
I gave 5 stars mostly because, i was just relieved they actually had the movies I wanted. I had already checked a few other sites and kept running into the whole “out of stock” thing, so when I found them here I was like, okay, great, finally. The site was simple enough to use, and I even came across a few older titles I wasn’t expecting to find. Nothing super flashy or anything, but that was fine with me. I mostly just wanted the items to actually be available after I clicked on them, and thankfully they were
Virginia.oberlander
January 04, 2026
"Came in Better Shape Than I Expected"
i was pleasantly surprised when my DVD from deepdiscount.com showed up. I half expected the case to have a little dent or scuff, but it looked basically brand new. The shrink wrap was clean, the corners weren’t crushed, and the disc itself was perfect.
The shipping box had enough padding too, which I definitely appreciated. For the price I paid, I’m really happy with how it arrived, and I’d feel totally fine ordering from them again.
Rose-quarles
January 01, 2026
"Preorder Actually Showed Up on Time"
My preorder showed up right when they said it would, which feels rare with these things because preorders always seem to get delayed. No problems at all, it arrived as promised
POTTER
December 11, 2025
"They picked up on the issue right away"
I reached out to support about a problem with my order, and they got back to me really quickly. What I appreciated was that they seemed to read between the lines and understood what was going on without me having to over-explain everything. The issue was fixed fast, and it made the whole thing a lot less stressful
WELSH
December 08, 2025
"Stock was actually accurate"
I ordered the item because it showed as in stock, though I wasn’t totally sure if that meant it would actually ship. But it did show up without any issues, so I guess the stock info was right after all.

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DeepDiscount.com Q&A

I saw elephant walk on my hdtv and it was a gorgeous picture full of sharp detail. ordered the dvd and watched it and it didn't look like that at all. not sure that it truly is a new copy - almost looked like it might be a copy, instead of a new one?

What is your return policy? how to return?

I saw elephant walk on my hdtv and it was a gorgeous picture full of sharp detail. ordered the dvd and watched it and it didn't look like that at all. not sure that it truly is a new copy - almost looked like it might be a copy, instead of a new one?

I am thinking of buying 21 funko pops that are pre-order. do you take longer than pop in a box to ship preorder pops?

Just wondered how long long it takes to get your items that u order?

DorisLong
February 23, 2019

“I live in Chicago, and I have gotten all my orders from them in 2-3 days. My biggest order I placed was 30 items.”

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